In landscaping, the cheapest sale is the one you make to a client your crew already visits every week. Aeration, overseeding, mulch refreshes, fall cleanups and lighting are all easier to sell to a maintenance customer than to a stranger, and a CRM is how you stop forgetting to ask. The other half is the design-build pipeline: site visit, design, proposal, three follow-ups, signed contract. This page covers both. For the rest of the stack, see our guide to landscape contractor software.
What landscaping shops need from a CRM
Your client list is also your route, and that's what makes landscaping CRM different. The same record has to hold the property map notes your crew uses and the sales history your office uses. If those live in two systems, the salesperson never learns that a client's backyard has been flooding after every storm all summer.
Three sales motions matter. Upsells to existing maintenance clients, which is where most landscaping companies leave money on the table. Annual renewals, usually sent in late winter, where a missed follow-up quietly loses a $4,000 account. And new project leads, which may take weeks from site visit to signed contract and need dated follow-ups so they don't go cold.
Reviews and referrals close the loop. Landscaping work is visible from the street, so a finished front bed is an ad for the whole block. A CRM that asks for a review the day an install closes, and tags which clients came from a neighbor's referral, tells you which streets to put door hangers on next spring.
Commercial work adds structure: one property manager, many sites, each with its own service schedule and billing rules. Your CRM needs to model that without duplicating the contact eight times.
How the picks compare
Jobber is the practical choice because it's where the crews already work, so the CRM fills itself as visits happen. You'll pay for Connect or Grow to get automated follow-ups and optional line items, which are the two features that actually raise ticket size.
LMN is stronger for companies that sell big installs or commercial contracts. Its CRM leads straight into budget-based estimates and proposals, which is what a $25,000 hardscape job needs. Service Autopilot is the automation pick: if you'd rather build rules once than remember to send things, it does more than the others, but it takes longer to set up and costs more for the automation tier.
Say you have 90 maintenance clients and a part-time office manager. On Jobber Grow, she can pull every client whose property notes mention thin turf, send each an overseeding quote with aeration as an optional line item in late August, and let automatic follow-ups nudge the ones who haven't answered after a few days. If a third of them say yes at $250 each, that's several thousand dollars of September work from clients you already had, sold without a single new lead. The same campaign on Service Autopilot can be fully automated once built; on LMN it would run through the CRM and estimating side.
Housecall Pro, Workiz and FieldPulse are general home-service CRMs. They're fine for a residential or call-driven company but lack landscaping-specific sales structure. For CRM picks across other trades, see our contractor CRM roundup.
What to look for before you sign
- Client and property separation. One client, many properties, each with its own notes and schedule.
- Photos from the field into quotes. The crew lead's photo should attach to the upsell quote without anyone emailing files.
- Optional line items. Let clients tick add-ons themselves. On Jobber this starts on Grow.
- Follow-up automation. Check which plan adds automatic quote follow-ups and whether you can set the timing.
- Renewal tracking. Can you list every client whose agreement ends this season and see who hasn't re-signed?
- Import from your current list. Test a spreadsheet import with properties and notes, not just names and emails.
What it costs
Prices as of October 2026, billed annually where noted.
| Company size |
Jobber |
Service Autopilot |
LMN |
| Owner plus office help (2 users) |
Connect, 5-user bracket: $149/mo |
Startup $49/mo (1 business + 1 mobile) |
Starter $297/mo |
| 5 people |
Grow, 5 users: $229/mo |
Pro Plus $499/mo (automations) |
Starter $297/mo |
| 15 people |
Grow, 15 users: $399/mo |
Elite, quote only |
Professional $648/mo |
Add Jobber's Pipeline ($49/mo) or Marketing Suite ($99/mo) only if you'll use them every week. Service Autopilot and LMN both add one-time fees that aren't published.
