FieldPulse Review & Pricing: Plans, Costs and Verdict

FieldPulse pricing is seat-based and quote-only. You won't find a number on the pricing page, just a request to book a walkthrough. Third-party estimates run from about $30 to $150 per user per month, which is a wide enough range to be nearly useless for budgeting. What we can tell you is how the pricing is built, which features FieldPulse sells as paid extras, and what kind of shop gets the most from it. Short version: a good fit for a 3-to-15 tech service shop that wants estimates, service agreements and light project tracking in one app.

What FieldPulse is

FieldPulse is field service management software for trade contractors, mostly HVAC, plumbing and electrical shops in the small-to-midsize range. It covers the usual service-call loop of booking, scheduling, dispatching, estimating, invoicing and getting paid, and it also handles small projects with job costing and progress tracking.

That mix is the main reason to look at it. A lot of residential service shops do both: twelve repair calls on Tuesday, then a two-day water heater and repipe job on Wednesday and Thursday. Tools like Jobber are built around the first kind of work. Buildertrend is built around the second. FieldPulse tries to do both at a level a 5-to-15 tech shop needs.

Scheduling and dispatch

The calendar and dispatch board show jobs by tech, and you can drag calls between techs as the day changes. GPS tracking is part of the feature set, so the office can see who's closest to an emergency call. Dedicated fleet tracking is sold separately as a premium product.

Recurring jobs tie into service agreements, so a maintenance customer's spring and fall tune-ups get scheduled from the agreement instead of from a sticky note. For HVAC shops, that's where much of the steady revenue lives.

Estimates, service agreements and job costing

FieldPulse's strength, according to its own positioning and public reviews, is configurable estimates. Techs can build quotes from your pricebook in the field and send proposals the customer approves on the spot. For project work, the estimate carries through to job costing, so you can compare quoted labor and materials with what was actually used.

Service agreements let you sell and track maintenance plans: visits per year, discounts, renewal dates. Inventory and time tracking are listed in the feature set, so truck stock and tech hours can feed the job cost.

Invoices, payments and QuickBooks

Invoices come from completed jobs, customers can pay online or in the field, and FieldPulse syncs with QuickBooks. A customer portal lets clients see their estimates, invoices and service history.

FieldPulse doesn't publish its processing rates. Ask for them in writing, because on a shop collecting $80,000 a month by card, a single percentage point is $800 a month.

The phone system and add-ons

Engage is FieldPulse's built-in phone system. It gives you business lines (individual, shared and tracking numbers), logs calls, texts and voicemails to the customer record automatically, keeps techs' personal numbers private and works with desk phones. FieldPulse says Engage pricing is line- and license-based.

Operator AI (lead capture and AI booking) and fleet tracking are listed as premium products too. None of these prices are published.

The mobile app

Techs use the app for their schedule, job details, photos, estimates, invoices and payments. Users commonly report occasional bugs and sync issues. That's worth testing before you buy: have two techs run a full day's calls in a trial account, including a few in a basement or rural area with weak signal, and see whether anything gets lost.

FieldPulse pricing in plain terms

As of October 2026, FieldPulse pricing is a seat-based custom quote. No plans or prices are listed on its pricing page. You book a walkthrough, and the quote is built around your team size and the features and add-ons you need.

What's out there from third parties (not published by FieldPulse):

• Roughly $30 to $150 per user per month, depending on the source
• One competitor estimated about $300 to $500 a month for a 10-person team before add-ons

Here's what that range means in real shop sizes:

Shop	Seats	Rough monthly range
Solo	1	$30 to $150
5 techs + 1 office	6	$180 to $900
15 techs + 3 office	18	$540 to $2,700

This is arithmetic on third-party estimates, not a FieldPulse price list. Add-ons like Engage, AI booking and fleet tracking come on top.

How to get a useful quote. Ask for the per-seat price, whether office and field seats cost the same, which features are in the base and which are add-ons, contract length, and card and ACH rates. Then compare it against a published-price tool. Service Fusion's Plus plan is $325/mo billed annually with unlimited users, and ServiceM8 runs $29 to $349 a month by job volume. If FieldPulse's quote lands near those with the features you want, it's a fair deal.

Is it worth it for a 6-seat shop

Say you run 5 techs and one dispatcher, and your quote lands in the middle of the third-party range, around $90 a seat. That's $540 a month, or $6,480 a year, before add-ons. A residential HVAC or plumbing shop that size might bill $80,000 to $120,000 a month. The software needs to earn back well under 1% of revenue.

It usually does that in two places. First, maintenance agreements: if better renewal tracking keeps 20 extra agreement customers a year at $200 each, that's $4,000, plus the repair work those visits turn up. Second, estimate follow-up: one extra $8,000 system replacement closed per quarter covers the subscription several times over. If your shop doesn't sell agreements or big-ticket replacements, the math is thinner and a cheaper published-price tool deserves a look.

What to ask in the demo

FieldPulse sells through a walkthrough, so use it. Bring a list:

1. Per-seat price for office and field users. Are they the same?
2. What's in the base price. Service agreements, job costing, inventory, customer portal, GPS. Get it in writing.
3. Add-on prices. Engage lines and licenses, Operator AI, fleet tracking, sales tools.
4. Contract length and cancellation terms. Monthly or annual, and what happens if you cut seats mid-term.
5. Processing rates for card and ACH.
6. Data export. Can you take customers, equipment history and invoices with you if you leave?
7. Trial access. Ask for a sandbox so a tech can run the app for a few days.

Run the demo on your own work. Ask the rep to build a real estimate from your pricebook, set up a maintenance agreement with two visits a year, and convert a quote into a multi-day job with job costing. If those three go smoothly, the rest usually will.

Where it falls short

Pricing you can't see. You'll sit through a demo before you know whether it's in your budget.

Add-on creep. Phones, AI booking, fleet tracking and sales tools are all extras. A quote that starts reasonable can grow by the time you've added what you saw in the demo.

Mobile reliability. Users commonly report occasional app bugs and sync issues. Not universal, but common enough to test for.

Not the deepest at either end. Big HVAC shops wanting call-center booking, marketing attribution and advanced pricebook tools will find ServiceTitan or FieldEdge more complete. Pure construction project shops will find Buildertrend deeper on schedules and change orders.

Who should look elsewhere

• Solo techs and 2-person shops. ServiceM8 starts at $29/mo, and Joist starts at $10/mo for estimates and invoices.
• Shops with 15-plus techs that want flat pricing. Service Fusion includes unlimited users on every plan, from $208/mo billed annually.
• HVAC shops built around QuickBooks Desktop and flat-rate pricing. Get a FieldEdge quote too.
• Remodelers and builders. Buildertrend or Contractor Foreman handle selections, change orders and draws better.