ServiceTitan Pricing: Every Plan, Hidden Costs & Real Quotes

ServiceTitan is quote-only. Its pricing page lists three packages (Starter, Essentials and The Works), all priced per technician, and every one says "Request Pricing." So any number you see online, including on this page, is an estimate from someone other than ServiceTitan. Here's what each package includes as of October 2026, what third-party sources report shops actually pay, what implementation and contracts look like, and the questions that get you a fair quote. We label every estimate and its source.

How ServiceTitan pricing works

ServiceTitan prices per technician, by package, on request. There's no public price list and no free trial. You book a demo, a rep scopes your shop, and you get a quote for a package plus any Pro products, an implementation fee, and contract terms.

That has two consequences. First, two shops of the same size can pay very different amounts. Second, almost everything is negotiable, but only if you know what to ask.

ServiceTitan is best for established residential and commercial HVAC, plumbing and electrical contractors with multiple technicians and office staff. If you're a smaller shop, our guide to software for plumbing businesses covers tools with published prices and month-to-month options.

What each package includes, and leaves out

As of October 2026, ServiceTitan's package chart shows:

Feature	Starter	Essentials	The Works
Dispatching and scheduling	Yes	Yes	Yes
Call booking	Yes	Yes	Yes
Invoicing	Yes	Yes	Yes
Pricebook	Yes	Yes	Yes
Mobile estimates	No	Yes	Yes
Payroll	No	Payroll management	Configurable payroll
Advanced reporting	No	No	Yes
Commission tracking	No	No	Yes
Customizable memberships	No	No	Yes

The chart's formatting implies the features not listed for a package are excluded, but ServiceTitan doesn't say so outright. Confirm with your rep.

Starter is the office-side core: call booking, dispatch, scheduling, invoicing and the pricebook. What it leaves out matters. Without mobile estimates, techs can't build and present options in the home from the app, which is how most HVAC and plumbing shops sell replacements. Starter fits shops where the office does the selling, or where techs mostly run repair calls.

Essentials adds mobile estimates and payroll management. This is the realistic floor for a shop where techs sell in the field.

The Works adds configurable payroll, advanced reporting, commission tracking and customizable memberships. If memberships are a real revenue line, or you pay techs on commission, you need this package. Most shops that move to ServiceTitan for its reputation are really buying The Works.

What third parties say it costs

ServiceTitan doesn't publish any of these numbers. They come from third-party sources:

• Third-party estimates put ServiceTitan at roughly $245 to $500 per technician per month.
• CostBench reports user-reported costs around $300 per technician per month.
• Implementation and onboarding are reported in the thousands of dollars.

Applied to real shop sizes:

Shop size	Monthly, $245 to $500 per tech	Monthly, ~$300 per tech	Yearly, ~$300 per tech
1 tech	$245 to $500	$300	$3,600
5 techs	$1,225 to $2,500	$1,500	$18,000
10 techs	$2,450 to $5,000	$3,000	$36,000
15 techs	$3,675 to $7,500	$4,500	$54,000

Those totals are before implementation, Pro products and payment processing. Third-party sources don't break the range down by package, so your quote is the only number that counts.

Implementation fees

Implementation is the cost owners most often underestimate. Third parties report it in the thousands of dollars, and public reviews commonly describe onboarding that takes weeks to a few months.

Ask exactly what the fee pays for. The bigger cost is your own team's time: cleaning customer and equipment data, building or mapping the pricebook, setting up memberships, and training CSRs, dispatchers and techs. Schedule implementation for your slow season, and don't go live in the month your phones are busiest.

Contracts and renewals

ServiceTitan's pricing page doesn't state contract terms. Owners commonly report annual contracts, and price increases at renewal are one of the most frequent complaints in public reviews.

Before you sign, get these in writing:

• Contract length and whether it auto-renews
• Notice period to cancel or not renew
• Any cap on price increases at renewal
• How techs are counted if your headcount drops mid-contract
• How you'd export your data if you leave

Pro products and add-ons

ServiceTitan lists a set of Pro products alongside its packages: Pricebook Pro, Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Field Pro, Fleet Pro and an AI Virtual Agent. None has a published price. Older research refers to Phones Pro; Contact Center Pro appears to be the current name for the phone side.

Some of these are what you saw in the demo. Ask your rep to mark every feature shown as included in your package or sold separately. Owners commonly report in public reviews that Pro products were a big reason the final bill was higher than expected.

How to get a fair quote

1. Know your count. Decide how many techs you'll license, and ask how office staff, apprentices and seasonal techs count.
2. Pick the package by feature. If you need memberships, quote The Works. Don't let a low Starter price set your expectations.
3. Quote Pro products separately. Ask whether each can be added later, and start with what you'll use in the first 90 days.
4. Negotiate implementation. Ask what it covers and whether part of it can be credited or spread out.
5. Negotiate renewal. A cap on increases at renewal is worth more over three years than a small first-year discount.
6. Get a competing quote. FieldEdge is the most direct comparison. Third-party estimates put it around $100 to $150 per technician per month, but get its quote too.

How the yearly bill compares

Here's ServiceTitan's estimated subscription cost next to the published prices of its two most common alternatives, all billed annually, software only:

Shop size	ServiceTitan (~$300/tech, third-party estimate)	Housecall Pro	Jobber Grow
5 techs	about $18,000	$1,788 (Essentials)	$2,748 (5 users)
15 techs	about $54,000	$6,528 (MAX + 7 users at $35)	$4,788 (15 users)

The gap is roughly 6 to 11 times. That alone doesn't make ServiceTitan a bad deal, and for a big HVAC or plumbing shop it's often the better software. The real test is whether the extra call booking, membership and reporting depth earns back $15,000 to $50,000 a year in your shop.

Is ServiceTitan worth it

It depends on whether you'll use the parts you're paying for. Here's a hypothetical: a 10-tech HVAC shop where each tech runs 60 paid calls a month. If better pricebook selling and membership offers raise the average ticket by $25, that's 600 calls × $25 = $15,000 a month in extra revenue. At about $3,000 a month in software (third-party estimate at $300 per tech), the math works with room to spare.

Now take a 4-tech shop running the same 60 calls per tech. The same $25 lift is $6,000 a month, against about $1,200 a month in software, plus implementation and staff time. It can still work, but only if the owner commits to the pricebook and training. If not, Housecall Pro Essentials at $149/mo billed annually covers most of what that shop needs.

Cheaper options

All as of October 2026:

• Housecall Pro Essentials is $149/mo billed annually for up to 5 users, with flat-rate pricing. MAX is $299/mo for up to 8 users and adds Recurring Service Plans for maintenance agreements.
• Jobber Grow is $229/mo billed annually for 5 users and $399/mo for 15 users, with job costing and two-way texting.
• Service Fusion charges a flat rate with unlimited users: Plus is $325/mo and Pro is $533/mo billed annually.
• FieldEdge is quote-only, aimed at the same HVAC and plumbing market, with third-party estimates around $100 to $150 per technician per month.

None of the published options matches ServiceTitan's call booking, memberships and reporting depth. Most shops under 10 techs don't need that depth yet.