FieldRoutes Review & Pricing: Plans, Costs and Verdict

FieldRoutes, formerly PestRoutes and now a ServiceTitan company, runs recurring pest control and lawn care routes: scheduling, route optimization, recurring billing, chemical logs, marketing and a customer portal. As of October 2026 it publishes no prices at all. Its two plans, Growth and Corporate, are quoted, and the subscription is based on how many active customers you service rather than how many users you have. There's no free trial, only a demo. That makes it a better fit for a pest or lawn company with a few hundred recurring accounts and growth plans than for a one-truck operator.

What FieldRoutes is

FieldRoutes is field service software for pest control and lawn care companies that run recurring routes. It started as PestRoutes, merged in Lobster Marketing, and changed its name to FieldRoutes. ServiceTitan announced its acquisition in January 2022, and ServicePro, a pest, lawn and arbor product ServiceTitan had bought the year before, now sits under FieldRoutes too.

The feature set covers scheduling, dispatch, GPS, route optimization, estimates, invoicing, payments, recurring billing, a customer portal, review requests, marketing, inventory, CRM and a technician mobile app. It's among the most complete software for lawn care businesses and pest companies working on recurring programs, and it's priced and sold like a platform rather than an app.

Routes and recurring service

Pest and lawn work is recurring by nature. A quarterly general pest service, a monthly mosquito program from May to September, a seven-round fertilizer and weed-control program. The software has to generate those visits on schedule, group them into efficient routes, and handle the reshuffle when weather or a sick tech knocks out a day.

That's what FieldRoutes is built around. Route optimization sorts each tech's day, and recurring billing ties the service schedule to the invoice. Confirm in the demo that it handles however your customers actually pay, whether that's per visit or an annual contract split into monthly autopay.

Things to test in the demo:

• Push a full day's route after a rain-out and check that the following days rebalance.
• Set up a customer with an interior service twice a year and exterior quarterly.
• Pause a customer for the winter and restart them in spring without losing their history.
• Cancel a customer mid-contract and see what happens to the remaining billing.

Chemical logs and state reporting

This is where pest-specific software earns its keep. FieldRoutes says techs record the products and amounts they apply in the mobile app, and the office can pull reports for inventory, chemical tracking and state chemical reports. It also says it supports WDO reporting and California Branch 3 compliance, which matters if you do termite inspections for real estate transactions in that state.

Requirements vary by state, so bring your state's reporting format to the demo and ask to see a sample report built from it. If you're currently doing this by hand from paper service tickets at month-end, this one feature can take a real chunk of month-end paperwork off the office.

Marketing, reviews and the customer portal

FieldRoutes includes marketing tools, review requests and a customer portal. For a pest company, the useful automations are seasonal: pitching mosquito service to existing general pest customers in April, renewing annual contracts, and asking for a review after a callback gets resolved. FieldRoutes also says it sends automated appointment reminders.

Pricing in plain terms

FieldRoutes publishes no prices. As of October 2026, its pricing page lists two plans:

Plan	Price	Basis
Growth	Request pricing	Monthly subscription based on active customers
Corporate	Request pricing	Monthly subscription based on active customers

There's no free trial and no published setup fee, processing rate or add-on price. We won't guess at a number, and you shouldn't trust anyone who quotes one without your customer count.

What drives your quote is active customers, not users. That's good news for a company with lots of techs and office staff, since you're not paying per seat. It's less good if you sell a lot of low-ticket recurring accounts, because each one adds to the base.

Questions to get answered in writing:

1. What exactly counts as an "active customer"? A customer with a service in the last 30 days, the last 12 months, or anyone with an open subscription?
2. How often is the count recalculated, and does the price move automatically?
3. What's the difference between Growth and Corporate for a company your size?
4. Are implementation, data migration and training included?
5. What are the card and ACH processing rates for recurring autopay?
6. What's the contract length, and what happens at renewal?

Get a competing quote too. PestPac is also quote-only and aimed at larger pest operators. GorillaDesk publishes its prices: Basic is $49 a month for one route with unlimited users, with extra routes at $30 to $50 a month. That gives you a floor to compare against.

Switching to FieldRoutes without losing a season

Pest and lawn companies have an obvious window. Spring and summer are when the phones ring, routes are packed and mosquito and lawn programs are running. Late fall and winter, when the route list is at its smallest, is the time to move.

What to plan for:

• Recurring schedules. Every customer's service frequency, next due date and service type has to come across correctly. A quarterly customer who lands on the wrong month either gets skipped or gets serviced twice.
• Contracts and autopay. Export contract terms and start dates. Ask both your old provider and FieldRoutes whether saved cards and bank details can be moved, or whether customers will need to re-enter them. That one question can decide how messy the first billing cycle gets.
• Chemical history. Keep a full export of past application records from your old system. Many states expect you to retain those records for a set period, so don't let them vanish with the old subscription.
• Parallel running. Put one route on FieldRoutes for two weeks before moving the rest, and reconcile its invoices against the old system.

Ask FieldRoutes up front who does the data migration and whether it's included in the quote.

Where it falls short

• No price, no trial. You can't evaluate cost or fit without a sales process.
• Configuration takes work. Owners commonly report a learning curve and complex setup. Recurring programs, service types, chemical lists and billing rules all need building.
• Support varies. Owners commonly report uneven responsiveness, which matters most in peak season.
• More platform than a small operator needs. A one-truck pest company won't use most of what it's paying for.

Who should look elsewhere

Small pest, lawn and pool route businesses that want a published price should look at GorillaDesk, which charges by route with unlimited users and offers free data migration. Larger multi-branch pest operators should get a PestPac quote alongside FieldRoutes. Mowing and landscape companies with crews rather than solo applicators may be better served by Jobber, from $29 a month billed annually for one user, or LMN if job costing is the priority.

If you run several pest or lawn routes, have hundreds of recurring accounts and an office person who can own the configuration, FieldRoutes is one of the most complete options in the trade. Just get every number in writing before you sign.